Frequently Asked Questions

Find answers to the most common questions about buying and selling on ClassicAds.

Selling

Posting an ad is simple and takes less than 2 minutes

  1. Create a free account or log in
  2. Click on the "Post Free Ad" button
  3. Fill in the details about your vehicle
  4. Upload clear photos
  5. Submit your ad for approval

Your ad will be visible after admin approval.

ClassicAds allows one free ad per user. Additional ads require a premium upgrade. This helps maintain quality and prevent spam on our platform.

Ads may be rejected for the following reasons [citation:7][citation:8]:

  • Missing or incomplete information
  • Contact details in the description
  • Incorrect category selection
  • Duplicate ads
  • Violation of our posting rules

You will receive an email explaining why your ad was rejected and how to fix it.

Buying

Each ad has a "Contact Seller" button. Click it to send a message or view the seller's contact information. For your privacy, phone numbers and emails are hidden until you request to reveal them.

  • Meet in a public place during daylight hours
  • Inspect the vehicle thoroughly before paying
  • Never wire money or pay in advance
  • Trust your instincts - if it sounds too good to be true, it probably is
  • Report suspicious ads to our support team

Account

Click the "Register" button on the top right corner of the page. Fill in your name, email, and password. You will receive a verification email to confirm your account.

Click the "Forgot Password" link on the login page. Enter your registered email address and we will send you a password reset link.

Safety

ClassicAds takes your privacy seriously. We use industry-standard security measures to protect your personal information.

  • Contact information is hidden until you choose to reveal it
  • Payment information is never stored on our servers
  • We never share your data with third parties

If you encounter a suspicious ad or user, please:

  • Use the "Report" button on the ad
  • Contact us at support@classicams.lk
  • Call our support team at +94 112 350 350